Privacy Agreement

iRent 020, located at Keizersgracht 258 D, 1016 EV Amsterdam, Noord-Holland, the Netherlands, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

https://irent020.nl
Keizersgracht 258 D, 1016 EV Amsterdam, North Holland, Netherlands

Max Brummer is the Data Protection Officer for iRent 020. He can be reached at max@irent020.nl

Personal data we process

iRent 020 processes your personal data because you use our services and/or because you provide them to us yourself.

Below is an overview of the personal data we process:

- First name and surname

- Date of birth

- Place of birth

- Address details

- Phone number

- Email address

- Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by telephone

- Data about your activities on our website Special and/or sensitive personal data we process iRent 020 processes the following special and/or sensitive personal data about you:

- citizen service number (BSN)

For what purpose and on what basis do we process personal data iRent 020 processes your personal data for the following purposes:

- Handling your payment

- Calling or emailing you if necessary to carry out our services

- Allowing you to create an account

- To deliver goods and services to you

- iRent 020 analyses your behaviour on the website in order to improve the website and tailor the offer of products and services to your preferences.

How long we keep personal data

iRent 020 will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:

First and last name > Half year provided all your search(s) have been completed > Then we can help you with your search as well and quickly as possible

Address > Half year provided all your search(s) have been completed > Then we can help you with your search as well and quickly as possible

E-mail address > Half a year provided all your search(s) have been completed > Then we can help you with your search as well and as quickly as possible

Phone number Half year provided all your search(s) have been completed > Then we can help you with your search as well and quickly as possible

BSN number > Half year provided all your search(s) have been completed > Then we can help you with your search as well and quickly as possible

Date of birth > Half a year provided all your search(s) have been completed > Then we can help you with your search as well and as quickly as possible

Place of birth > Half year provided all your search(s) have been completed > Then we can help you with your search as well and quickly as possible

Sharing personal data with third parties

iRent 020 only discloses to third parties and only when necessary to perform our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

iRent 020 uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.

If you wish to exercise your right to object and/or right to data portability or have other questions/comments on data processing, please send an itemised request via the portal.

To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. iRent 020 will respond to your request as soon as possible, but at least within four weeks.

iRent 020 would also like to inform you that you have the option to file a complaint with the national regulator, the Authority for Personal Data. You can do so via the following link:

click here

How we secure personal data

iRent 020 takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your details are not properly secured or there are indications of abuse, please contact our customer service or via info@irent020.nl